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The Aide's Role in Communication & Conflict Resolution in the Workplace
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 Export to Your Calendar 11/9/2017
When: Thursday, November 9, 2017
3:00PM-4:00PM
Where: Webinar
United States
Presenter: Kathie Smith, RN
Contact: Megan Fournier
617-482-8830


Online registration is available until: 11/9/2017
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Basic principles of communication include verbal and non-verbal communication. We are communicating, even when we are not using words, with our body language. This webinar will cover communication skills and ways to communicate to help with conflict resolution such as effective listening; self-management; self-awareness and how emotions affect communication.

 

Members: $95/ Line

Non-Members: $195/ Line

To register click the link above. For any questions, please contact Megan Fournier at mfournier@thinkhomecare.org or at 617-482-8830

Cancellation Policy: Submit cancellation requests by email to Kanika Chambers at kchambers@thinkhomecare.org. $25 or 25% cancellation fee, whichever is more, between 7 days and 24 hours of event. No refund for same day cancellation or no-show. Refund assumes registration paid in advance. Unpaid registrations remain payable, adjusted only for approved cancellation as above.

NEW POLICY*: HCA of MA now requires that payment in advance. If we have not received payment before the event, you will be asked to provide it or proof of incoming payment in order to attend the meeting. Please be sure to send your open invoice to your accounting department so there are no problems.

 

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