The trend with today’s health care professionals is instant information by utilizing text and emails. Text messaging and emails are a fast, convenient way to communicate and collaborate with colleagues, patients and families. Is your staff putting the agency at risk by sending Electronic Protected Health Information (ePHI) unencrypted? Are you confident clinical staff and aides are following HIPAA guidelines when communicating information electronically? Staff needs to understand The Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health (HITECH) Act requirements. In addition, many Accountable Care Organization’s (ACOs) and elder service contracts (ASAPs) are requiring encryption practices. Discussed will be the difference between professional and patient communications and implementing best practices.
1. Understand what policies need to be in place for meet HIPAA security requirements.
2. Learn the difference between SMS (short messaging service) texting and secure texting
3. Identify three safeguards to teach staff to achieve HIPAA compliant texts or emails
4. Identify the correct way to respond to patient emails
Audience: This series is a necessary topic for Administrators; Information Systems (IS); Compliance; Clinical Management; Clinicians; Medical Records
Presenter: Joan Usher, BS, RHIA, HCS-D, ACE, President, JLU Health Record Systems is a nationally recognized expert in medical record documentation. She has a degree in Health Information Management and has been a home health consultant for over 30 years. Joan is past president of the Massachusetts Health Information Management Association (MaHIMA) and has served as a delegate for American Health Information Management Association (AHIMA). She received the Distinguished Member award from MaHIMA in 2017 and the Professional Achievement Award in 2008. Joan is a published author with book topics such as ICD-10-CM Coding, Billing, Clinical Documentation Improvement and contributing author to the Massachusetts Medico legal Guide. Usher is a past member of the Board of Director of the Home Care Alliance of MA . Joan's webinars consistently earn outstanding reviews from participants.
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