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LTSS Worker Symposium

On November 7, 2019, the Alliance convened a working session to address the home care aide workforce at the Publick House in Sturbridge, MA. This symposium brought together educators, home care agencies, regional workforce boards, and regulators to

  • Identify strategies to attract new workers to the home care field
  • Leverage technology to expand training opportunities and enhance on-going support for workers
  • Share best practices in worker engagement, skills advancement, and retention.

Thanks to a grant from the Blue Cross & Blue Shield of Massachusetts Foundation, the November 7 symposium was video recorded.


Welcome and Opening Remarks

Maureen Bannan, Executive Director, Hebrew SeniorLife Home Care, and President, Home Care Alliance Member, State Workforce Collaborative


Sustainable Actions Panel 1: Leveraging Training and Technology to Support and Sustain the Home Care Workforce

Sharon Grundel, M.Ed, Director of Corporate Training, Training and Workforce Options of Holyoke & Springfield Technical Community Colleges
Christy Johnston, MPH, VP of Governmental & Managed Care Services, Premiere Home Health Care Services
Helen Adeosun, CEO & Co-Founder, CareAcademy


Sustainable Actions Panel 2: Strengthening Recruitment and Retention of the Workforce

Jo Mary Koopman, BSN, Senior Vice President, All Care VNA & Hospice
Andrea Cohen, CEO & Co-Founder, HouseWorks
Joanne MacInnis, RN, CDP, President/CEO, Aberdeen Home Care, Inc.


Update on the Work of MA Health Care Workforce Collaborative

Jennifer James Price, Undersecretary for Workforce Development MA Executive Office of Labor and Workforce Development


Keynote: 12 Ways to Strengthen the LTSS Workforce

Robyn Stone, DrPH., Co-Director, LTSS Center at UMass Boston


Testimonials about the Symposium