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Guide to Member Benefits

Founded in 1969, and with more than 150 agency members, the Home Care Alliance of Massachusetts has the resources and information your business needs to grow and thrive. Our programs are designed with one goal: our members' success.

The Alliance's primary member types are certified and non-certified home care agencies. Information about the benefits available to non-agency companies and sole-proprietors is available on their join pages.

Information & Communication Services

Keeping up with changes in the home care industry is a challenge. That’s why Alliance members check their inboxes every Thursday for Update, our weekly e-newsletter. Each issue discusses the latest in regulatory and legislative changes, Alliance events and announcements, and featured ads from our popular job bank. You can also keep updated by subscribing to the Alliance’s newsblog at or follow us on Twitter at

The Alliance also publishes reference materials and surveys for its members including a regular Compensation & Benefits Surveys. You may purchase these and other Alliance publications at

Networking Opportunities

The Alliance’s committees, interest groups, listservs, and board conduct the majority of our work, and help our members shape the future of home care in Massachusetts. Our board of directors is elected by and from our members. The Alliance also sponsors several special interest groups for key individuals in your agency’s management team to foster information sharing and collegial support. To learn more about in-person group meetings, visit; for more about how they collaborate via email, visit

Political & Regulatory Action

While you’re running your agency, we’re busy representing you on Beacon Hill and in Washington. Our staff has built solid relationships with political and regulatory officials and serve on multiple government councils, committees, and task forces that affect the industry.

Becoming a member means becoming a home care insider at the state and federal levels. This means we can help you plan for the future, quickly adapt to changes, and learn about grants and demonstration projects that will put your agency on the cutting edge of care services. Our staff also provides periodic free conference calls and webinars to educate members on new regulations and government funding opportunities.

The Alliance works on legislative and policy initiatives, some affecting the whole industry, while others are more narrowly focused. We give voice to members’ concerns by commenting on proposed legislation and testifying at legislative and regulatory hearings. We also host and attend a range of state and federal advocacy events, so you and your employees can help raise the profiles of your agency and of the entire industry.

Publications & Referral Services

The Alliance publishes and distributes thousands of copies of our annual print directories each year to health care professionals and consumers throughout Massachusetts:

The Massachusetts Home Care Resource Directory is relied on by thousands of medical and social service professionals, as well as councils on aging and state legislators. It features full profiles of all Alliance members, as well as a detailed city-by-city cross reference that is unmatched by any other source.

“Indispensable... It’s the bible for home care in Massachusetts” — Gina Martin, RN, CCM

The Guides to Private Home Care Services are designed for patients and families looking for private pay home care services. The Guides are published in three regional editions: Boston-North, South-of-Boston, and Central and Western Massachusetts, and (between them) contain profiles of all of our members who accept private pay. Written for a general audience, the Guides also feature essays about finding and paying for home care, and how to evaluate agencies.

The Alliance also provides an online directory of its members at More than 250 people use this service each month to find an agency based on both geographic and service-based criteria.

Education Opportunities & Conferences

The Alliance presents a broad range of educational programs through its education affiliate, the Foundation for Home Health. These programs target a broad range of positions including CEOs, financial managers, clinicians, and private care managers. All Alliance members enjoy reduced prices at Foundation programs and education dollars are re-circulated to support our other activities. For a full list of upcoming events, visit Alliance members also receive special pricing at the two biggest home care events in the region:

The New England Home Care and Hospice Conference & Trade Show is held in late spring in conjunction with all six New England home care associations. The Conference features dozens of speakers, more than 20 workshops taught by national experts, as well as over 70 exhibitors showcasing the latest innovations & services in the industry.

The North East Home Health Leadership Summit is held in late winter. This cutting-edge conference is attended by home care executives who want to take their agencies to the next level. Uniquely, the Summit focuses on future trends in health care and management and brings together thought leaders from the business and policy sectors.

Agency Accreditation Program

Unlike many states, Massachusetts does not specifically license private pay home care agencies. In 2010, the Alliance created the Home Care Agency Accreditation Program to establish operational and quality standards equivalent to licensure. Application is free for members; non-members pay an application fee.

The program includes 15 standards relating to: client rights & privacy; protections against abuse; fair employment practices; caregiver background screening; competency, training & supervision; insurance coverage; and compliance with all applicable federal, state & local laws.

Alliance staff carefully review applications for compliance and only award accreditation to agencies that meet or exceed all 15 standards. Accredited agencies are identified as such in our online and print directories. Applications and additional information about the program and its standards are available at

Staff & Professional Search

Agencies looking to hire the best talent rely on the Alliance’s New England Home Care Career Center, the most powerful and affordable home care job site in the region. Member agencies receive 20% off all purchases and can save even more by purchasing in bulk. To learn more, visit or call (866) 376-0949.